Frequently Asked Questions
Everything you need to know about your Dirty Diesel Customs order.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your gear faster.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed apparel. Items must still have original tags attached to be eligible for a full refund or exchange.
How do I know which size to order?
Each product page features a detailed size guide. Our apparel generally follows a standard athletic fit, but we recommend measuring a favorite shirt at home to compare with our charts.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my Dirty Diesel apparel?
To preserve the quality of the prints and fabric, we recommend machine washing inside out with cold water and tumble drying on low heat or hanging to dry.